- Customer arrives for estimate
- Damage assessed
- Estimate is written & photos taken of vehicle
- Customer is provided with copy of estimate
- Repairs are scheduled
- Estimate is submitted to insurance company
- Insurance authorization arrives
- Parts ordered
- Vehicle is dropped off on scheduled repair date
- Work repair orders placed with vehicle
- Vehicle is assigned to technician
- Body repairs begin
- Vehicle is prepped for paint, including sanding & priming
- Vehicle is masked off for paint
- Color and clear coat are applied
- Paint is baked in booth
- Installation of lamps, moldings, bumpers, grilles, doors, trim, etc.
- Re-charge A/C
- Alignment
- Check all lights
- Pinstripe
- Detail, vacuum, wash vehicle
- Touch ups
- Vehicle has final inspection
- Test drive vehicle
- Customer is called for pickup
- You pick up your vehicle!
